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Text File  |  1995-02-04  |  1KB  |  28 lines

  1. Article: 2231 of comp.graphics.packages.lightwave
  2. Xref: netcom.com comp.graphics.packages.lightwave:2231
  3. Path: netcom.com!ix.netcom.com!howland.reston.ans.net!news.sprintlink.net!news.inc.net!usenet
  4. From: syndesis@beta.inc.net (John Foust)
  5. Newsgroups: comp.graphics.packages.lightwave
  6. Subject: Re: NewTek Doesn't LIKE ME either - WHAAAAAA!!!!!
  7. Date: 31 Jan 1995 14:30:57 GMT
  8. Organization: Syndesis Corporation
  9. Lines: 12
  10. Message-ID: <3glhj1$kpe@beta.inc.net>
  11. References: <63975-791516232@mindlink.bc.ca>
  12. NNTP-Posting-Host: t13.inc.net
  13. X-Newsreader: WinVN 0.92.6+
  14.  
  15. In article <63975-791516232@mindlink.bc.ca>, Jeff_Holinski@mindlink.bc.ca (Jeff Holinski) says:
  16.  
  17. >The concept of a 900 number for tech support MIGHT be bearable if they used
  18. >the cash it generated to hire more support staff or better writers for the
  19. >manuals. You're not likely to see that happen in your lifetime though.
  20. >A much more probable senario is that you call the 900 number and get dumped
  21. >into a voice mail system where you waste half an hour before you finally
  22. >give up and try to get the info you needed online.
  23.  
  24. Yes, the real reason companies use 900 numbers is to *keep people
  25. from calling.*  It certainly reduces the volume of calls!
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